News

End Point Assessments: Everything You Need to Know

25th March 2025

At EFI Training, we provide high-quality apprenticeship programmes, with End Point Assessments (EPAs) conducted by trusted independent organisations. Recently, we spoke with Ben Jackson, Head of EFI Awards, one of our key retail apprenticeship EPA providers, to create this guide.

As apprenticeships continue to grow in the fashion and retail industries, understanding the EPA process is essential for both learners and employers. Here's everything you need to know!

What ARE End Point Assessments?

End Point Assessments (EPAs) are the final step of an apprenticeship programme. These assessments independently evaluate an apprentice's skills, knowledge and behaviours, ensuring they are fully competent. Apprentices must pass the EPA to successfully complete their programme.

EPAs assess three key areas:

  • Knowledge - Industry insights, technical expertise and understanding of trends.
  • Skills - Practical ability to perform tasks relevant to the job role.
  • Behaviours - Professionalism, adaptability, and workplace conduct.

Each apprenticeship standard has specific assessment criteria, ensuring a fair and consistent evaluation process. 

What Does an EPA Include?

An End Point Assessment typically consists of three main components: 

1. Practical Observation

  • Apprentices are observed completing a task in a real-world work environment. 
  • This may include designing a garment, planning a retail campaign, or merchandising a product display, depending on the specific apprenticeship.

2. Professional Discussion 

  • A structured conversation with an independent assessor to test industry knowledge.
  • Topics may include sustainability, supply chain management or emerging fashion trends, depending on the apprenticeship.

3. Portfolio Review

  • The apprentice submits a portfolio showcasing their work and professional development.
  • The assessor reviews the portfolio to ensure the apprentice meets all require competencies required by the apprenticeship standard.

Why Is the EPA Important?

For Employers:

  • Ensures Competence: Confirms that apprentices are ready to contribute to your business before they finish the programme.
  • Independent Evaluation: Provides a fair, consistent and impartial assessment, separate from the training provider. 
  • Skilled Workforce: Helps you build a skilled workforce, leading to better retention and improved business performance.

For Apprentices

  • Verification of Skills: Independent verification ensures that apprentices have the necessary skills and knowledge. 
  • Increased Employability: The EPA enhances an apprentice's credibility, boosting career prospects.
  • Real-World Relevance: The assessment focuses on real job tasks, making the apprenticeship meaningful and career focused. 

How EPAs Improve Apprenticeship Quality

EPAs were introduced to raise the standards and credibility of apprenticeships. Previously, training providers assessed their own learners, raising concerns about fairness and consistency. Independent EPAs now ensure:

  • Fair Standardised Assessment: All apprentices are assessed against the same criteria.
  • Better outcomes: Apprentices are more thoroughly trained, benefiting both employers and learners.
  • Clearer Separation: Training providers like EFI Training can focus on delivery, while independent organisations like EFI Awards conduct assessments to ensure thorough, unbiased evaluations. 
Having been involved in the delivery and assessment of qualifications that formed the old apprenticeship frameworks and now seeing the quality of EPA as part of apprenticeship standards, the improvement in quality is significant. 

- Ben Jackson, Head of EFI Awards

EFI Awards - One of Our Trusted EPA Providers

At EFI Training, we collaborate with trusted End Point Assessment Organisations to deliver high-quality, industry relevant assessments. One of our key partners is EFI Awards, which specialises in retail apprenticeship assessments.

Some of the top reasons we chose to work with EFI Awards are:

  • Dedicated support: EFI Awards provide us with a dedicated account manager for guidance throughout the EPA process.
  • Flexible scheduling: EFI Awards understands the needs of our employer partners and can accommodate assessments to fit their schedules.
  • Industry-Experienced Assessors: All EFI Awards' assessors have fashion and retail industry experience, ensuring they understand the work being evaluated.
  • Fast results: 88% of apprentices receive their results within 5 days from final assessment, and 100% of apprentices receive results within 10 days.

Apprenticeship Feedback

Ben Jackson, Head of EFI Awards, shared feedback from our apprentices who completed EPAs with them. The results were extremely positive:

  • 92% had a positive experience during their EPA.
  • 100% felt their assessment was well-planned and coordinated.
  • 92% felt their assessor showed professionalism, put them at ease, and had a good understanding of the occupational area.

Why EPAs Matter for Your Business

End Point Assessments ensure that apprentices are fully prepared for their careers, offering confidence for employers and independent validation for apprentices. By guaranteeing the highest standards of training and assessment, EPAs improve outcomes for both apprentices and businesses.

Contact us today to learn more about our apprenticeship programmes and how we can help you develop a skilled workforce with high-quality End Point Assessments. Let us support you in shaping your future talent today!

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They strive to encourage our learners to excel, and I am proud to say we have achieved fantastic apprenticeship results over the past 5 years

Talent Development Team, Harrods